Tenpin Bowling Association of Queensland Policy

TBAQ has a number of policies that provide guidance in a number of areas.  Click on the policy or guideline that you are interested in below to expand the selection and reveal more information.

Member Protection Policy

The Member Protection Policy conveys a message to all TBAQ members and prospective members responsible for Tenpin Bowling activities, particularly those involving members under 18 years of age, about minimising risk exposure to those members.  All TBAQ members particularly Managers, Coaches, Officials, Leaders, Trainers and Management Personnel have a responsibility to provide safeguards dedicated to the well-being of other members.

TBAQ adopts the policy approved by the TBA Board of Directors on the 22nd of February 2014.The following excerpt has been duplicated form the TBA website:

“Tenpin Bowling Australia Limited is committed to provide a sport and work environment free of harassment.

We believe that anyone who works for us or represents us, and everyone with whom we deal, has the right to be treated with respect and dignity.

Tenpin Bowling Australia Limited will not tolerate harassment in our organisation. We will take all complaints of harassment seriously, and will ensure they are dealt with promptly, seriously, sensitively and confidentially.  Disciplinary action can be taken against a person who is found in breach of this policy.”

Click here to view the National Member Protection Policy

For a list of contactable Member Protection Information Officers click here.

Junior Sport Policy

TBAQ has a comprehensive Junior Sport Policy whose primary functions are:
  • Promoting opportunities to participate in the sport.
  • Facilitating equal opportunities for all Queensland children.
  • Encouraging children to be physically active.
  • Contributing to the social, physical and mental well being of all Queensland children.
  • Promoting the values of positive behaviour and fair play.

Click here to view the Junior Sport Policy.

Dispute Resolution Policy

The object of this procedure is to promote resolution of disputes or grievances within the sport by consultation, co-operation and discussion and to promote efficiency and effectiveness in the provision of services.

Click here to view the TBAQ Dispute Resolution Policy.

Code of Behaviour

TBAQ adopts the code of behaviour set out by Play By The Rules as the minimum standard for anyone involved in sport.  The Code of Behaviour can be downloaded and adapted to suit your club or team.  Simply click below to view the document or download the Code of Behaviour and replace with your logo and name, and any extra items that might be specific to your needs.

Click here to view or download the Code of Behaviour.

Working With Children

TBAQ adopts the Guidelines for Working with Children set out by Play By The Rules.  These guidelines are primarily for coaches and other personnel to protect them from risk and keep children safe.  The Guidelines for Working With Children can be downloaded and adapted to suit your club or team.  Simply click below to view the document or download the guidelines and replace the TBAQ logo with your logo and name, and any extra items that might be specific to your needs.

Click here to view or download the Guidelines for Working With Children.

Privacy Policy


This statement sets out policies relating to your personal Information with Tenpin Bowling Association of Queensland Inc and our Committees.

This Privacy Policy governs the manner in which Tenpin Bowling Association of Queensland Inc. collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.tbaq.org.au website (“Site”). This privacy policy applies to the Site and all products and services offered by Tenpin Bowling Association of Queensland Inc..

 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, date of birth, membership number, mailing address, phone number, credit card information.

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we use collected information

Tenpin Bowling Association of Queensland Inc. collects and uses Users personal information for the following purposes:

  • To confirm or process registrations and accreditations
    We may use the information Users provide about themselves or others under their responsibility to register an individual/s or team for a specific event or accreditation. We do not share this information with outside parties except to the extent necessary to confirm or process the registration or accreditation, which may include the accrediting body, the venue and/or the tournament committee .
  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may be required to share personal identification information with other organisations such as accrediting bodies or committees in order to serve the User. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. In some cases We receive a benefit from such sites which may be financial or in-kind contributions. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

 

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers. TBAQ may receive a benefit, be it financial or in-kind from advertising displayed on our site.

 

Log Files

Like many other Web sites, for www.tbaq.org.au makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

 

Cookies and Web Beacons

This website, www.tbaq.org.au does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.

Some of our advertising partners may use cookies and web beacons on our site. TBAQ may receive a benefit, be it financial or in-kind from advertising partners which include:
• Google Adsense
• Clickbank

We may also run advertising from approved advertisers not listed as partners above in return for a fee or in-kind contribution.

These third-party ad servers or ad networks use technology to the advertisements and links that appear on www.tbaq.org.au send directly to your browsers. They automatically receive your IP address when this occurs. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and/or to personalize the advertising content that you see.

 

Google Adsense

Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html.

 

Changes to this privacy policy

Tenpin Bowling Association of Queensland Inc. has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Tenpin Bowling Association of Queensland Inc.

www.tbaq.org.au

Tenpin Bowling Association of Queensland Incorporated Sports House 150 Caxton Street Milton, Queensland 4064

07 3876 5400

tbaq@tbaq.org.au